Frequently Asked Questions About Websites, Apps & AI Solutions

A typical business website from us includes responsive design (works on all devices), up to 7–10 pages, enquiry form with WhatsApp and email notification, Google Maps integration, basic on-page SEO setup, Google Analytics connection, and 1 month of post-delivery support. Exact inclusions are specified in your quote.

Yes. We take a careful approach to redesigns — preserving your existing URLs wherever possible, maintaining meta structures that search engines have already indexed, and setting up proper 301 redirects where URLs must change. We also submit the updated sitemap to Google Search Console after launch to speed up re-indexing.

Yes. We build custom e-commerce stores with product management, cart, checkout, Razorpay/PayU/CCAvenue payment integration, order management and admin dashboard. We also integrate with existing inventory systems if required. E-commerce pricing starts from ₹35,000 depending on the number of products and required features.

Yes — every website we build is mobile-first and fully responsive. We test across multiple screen sizes and devices before delivery. Mobile performance is a priority because the majority of website visitors in India access sites on smartphones.

Yes. We build admin-manageable pages so you can update text, images and basic content without technical knowledge. For websites that need frequent complex updates, we can discuss a CMS-based setup. For clients who prefer to leave updates to us, a maintenance plan is available from ₹2,000/month.

A simple single-platform app takes 6–10 weeks. A business app with both Android and iOS takes 12–20 weeks depending on features. Enterprise apps with complex workflows, multi-role access and third-party integrations can take 4–6 months. We provide a precise milestone plan before development begins.

We start with a requirements document where we agree on every feature and screen before building. We then create UI designs for your approval. Development follows with regular builds shared for your testing. After final testing and your sign-off, we handle Play Store and App Store submission — including the review process and any feedback from store reviewers.

Yes — completely. We prepare the store listing, screenshots, descriptions, privacy policy requirements and handle the full submission and review process for both Google Play Store and Apple App Store. You need a developer account (we help you set one up if needed) and we manage everything else.

Yes. We regularly take over existing apps for feature additions, redesigns or performance fixes — even if originally built by another developer. We start with a code review to understand the existing architecture before committing to a scope and quote.

Off-the-shelf software is built for a generic use case. Custom software is built for your exact workflow, your data structure and your reporting requirements. It tends to be more cost-effective long-term for businesses with specific processes — you pay no per-user licensing fees, own the software entirely, and can extend it as your business grows.

Yes. We integrate Razorpay, PayU, CCAvenue and PayPal into custom software — for fee collection, subscription billing, instalment plans and one-time payments. We are an authorised channel partner for major Indian payment gateways and handle the full integration including test and live environments.

Yes. Most of our web-based software is responsive and accessible on mobile browsers. For use cases that require a dedicated mobile app alongside the web system — such as a field service app or delivery app — we build a companion mobile application that connects to the same backend.

Yes — we are currently building practical AI-driven business chatbots tailored to specific business requirements. Our approach is different from generic chatbots: the AI is trained specifically on your business — your services, prices, FAQs and processes. It handles common enquiries automatically, qualifies leads and passes hot conversations to WhatsApp. This is in the pilot phase — contact us to discuss your specific requirements.

Our AI Website Audit System analyses your website across 20+ parameters — SEO structure, page speed, lead capture effectiveness, WhatsApp integration, mobile performance, schema markup and AI search visibility. The output is a prioritised improvement report specific to your site. A preliminary version is available free on our homepage. The full system is currently in active development.

Millions of people now use AI-powered search platforms such as ChatGPT, Claude, Bing AI and Perplexity to search for business recommendations — not just Google. AI search visibility means structuring your website so these platforms can understand, index and recommend your business to users asking relevant questions. This involves schema markup, FAQ-rich content, Google Business Profile optimisation and AI-friendly content structure. We offer this as a standalone service.

WhatsApp automation sets up intelligent auto-responses on your WhatsApp Business number. When a customer sends an enquiry or misses your call, the system replies instantly with relevant information, captures their details, and adds them to a follow-up sequence. You receive an admin notification and can take over the conversation at any point. It works 24/7, including outside business hours.

Usually no. Most AI-ready business websites — including WhatsApp automation, lead capture, chatbot integrations and AI search visibility optimization — work perfectly on standard quality hosting or VPS hosting. However, if your website includes advanced AI features such as custom-trained chatbots, large-scale automation, document analysis or heavy API usage, stronger VPS or cloud hosting may be recommended for better speed, reliability and scalability. We recommend the right hosting based on your actual requirements.

Not completely — and we do not recommend that. AI works best as a first layer that answers common questions, captures enquiries and routes serious conversations to your team through WhatsApp or direct support. The goal is faster response and better lead handling, not replacing human interaction.

Yes — always. No work starts without a written quote that you have approved, specifying exactly what is included, the timeline, payment milestones and what happens if the scope changes. We do not start and then present a larger bill.

Yes. For projects above ₹25,000, we structure payments as 50% advance, 25% at mid-project milestone and 25% on final delivery. Monthly retainer services (SEO, maintenance, automation) are billed monthly. We can discuss flexible arrangements for larger or phased projects.

No. All prices shown are exclusive of GST. GST at 18% is added as per Indian tax regulations. A proper GST invoice is provided for every payment. If you require GST input credit for your business, we provide the necessary documentation.

Yes — and we actively recommend this. Start with a business website. Add WhatsApp automation once it is live. Add SEO and AI visibility as your digital presence matures. Add a mobile app when your customer demand justifies it. Everything we build is designed to extend rather than rebuild.

Yes. We offer ongoing support and maintenance plans for websites, apps and custom software depending on your business needs. This can include content updates, bug fixes, performance improvements, security monitoring and technical assistance.

We recommend and set up hosting for your website through reputable providers. All hosting accounts are set up in your name so you retain full ownership. We handle the technical configuration — server setup, SSL certificate, email accounts and domain pointing. We continue to support you after setup.

For clients on a maintenance plan, we monitor and respond to downtime. We diagnose the issue, coordinate with the hosting provider and restore the website as quickly as possible. For clients not on a maintenance plan, we provide support on a per-incident basis at an hourly rate.

Yes. We regularly take over ongoing maintenance and development of websites, apps and software built by other developers. We start with a technical review to understand the existing codebase and infrastructure before agreeing on a support scope and pricing.

Yes. We work with clients across India and internationally. All project work — consultation, design review, testing sign-off and delivery — can be managed remotely via WhatsApp, email and video calls. We have delivered projects for clients across India and internationally, including the USA and our Tamil Nadu client base spans multiple cities.

However is most comfortable for you. Some clients send a detailed document. Some share an existing website as a reference. Some just tell us the problem on a WhatsApp call. We help you structure your requirements into a proper scope document before the quote — that is part of our free consultation service.

Minor adjustments within the agreed scope are handled during the support period at no charge. Additions or changes that go beyond the original scope are quoted separately and clearly before we begin any additional work. We do not make scope changes without your approval and a clear agreement on cost.